We have exported one rotary packing system to Korea in Nov.2021.The packing system including Z type bucket conveyor for feeding laundry pods ,10 heads multihead weigher for weighing laundry pods, working platform for supporting the multihead weigher,rotary packing machine for packing premade bag,check weigher for checking the finished bag weight.After shipping , we crate a technician group to help them to install machine.Meanwhile, they have some problems for machine operating.Our technicians will take the first time to help them to solve the problem. With the help of our technicians, the machine working well now. And we get the good feedback from our customer.The customer tell me that he will place one more set.
Then he place one set packing system in Jan.2022.This is a great affirmation for us.We make the machine according to customer’s requirement soon. After customer receiving the second machine. I ask him how is the status of machine working,he send me one photo of the machine in his factory. It is easy for them to install the machine .
Now the two packing systems are working well in his factory. Once he meets the problem. we can help them in group. Their problems can be solved easily.We are also constantly improving our service quality and improving customer satisfaction with us.
This is our advantage：
| 1.Free consultation and inquiry service before , during and after sales. |
| 2.Free product sample testing and visiting our factory. |
| 3. Free project planning and design service,one project has a complete service team for you,one salesman,one engineer,one technicion. |
| 4.Free debugging of equipment until everything is functional; |
| 5.Free management of equipment long distance shipping; |
| 6.Free training of equipment maintenance and operation personally; |
This is our service:
1. Warranty
Warranty period: whole machine 18 months. In warranty period, We will send the part free to replace the on that is broken not by purpose.
2. Installation
We will dispatch engineer to install the machine, buyer should afford the cost in buyer’s country and the
round-trip air tickets before COVID-19 , But now , in the special time , We have change the way to help you .
We have 3D video to show how to install the machine, we provide 24 hours Video-call for Online guidance.
3. The documents that will be supplied
1) Invoice;
2) Packing List;
3) Bill of Lading
4) CO/ CE Other files that buyer wanted.
Welcome to contact us!
Post time: Nov-11-2022